Effective as of January 1, 2025

Welcome to Aura and Frame! By using our website (www.auraandframe.com), you agree to the following Terms and Conditions. Please read them carefully—this helps keep things clear for everyone.

1. Who We Are

Aura and Frame is a Colorado-based service company offering creative event planning and experiential design services. When we say “we,” “us,” or “our,” we’re talking about Aura and Frame. When we say “you,” we mean anyone visiting or using our website.

2. Using Our Website

You’re welcome to browse our site, learn about our services, and reach out through our contact forms. All content on this website; images, text, graphics, and design is owned by Aura and Frame and is protected by copyright. Please don’t reuse our work without permission.

3. Service Inquiries and Bookings

Service inquiries are submitted via third-party platforms, like HoneyBook. Submission of an inquiry does not guarantee service availability. A service is only confirmed once we’ve reviewed your request and both parties have signed a formal agreement through HoneyBook.

4. Payments and Contracts

All payments and contracts are securely processed through HoneyBook. Any payment schedules, cancellation policies, and terms specific to your service will be outlined in the contract you sign with us there.

5. Third-Party Tools

We use HoneyBook to manage client communication, contracts, and payments. By submitting information through HoneyBook, you’re also agreeing to their terms and privacy practices.

6. Privacy

We respect your privacy. We do not collect or store personal data on this site unless it is submitted via a form. All information you share through HoneyBook is subject to their secure privacy policy.

7. No Guarantees

While we aim to deliver exceptional service, we can’t guarantee specific outcomes for every event. External factors and client collaboration play a role in the success of every experience.

8. Changes to These Terms

We may update these Terms from time to time. If we do, we’ll update the effective date at the top of this page. Continued use of the site means you’re okay with any changes.

9. Questions?

If you have any questions about these Terms or anything else, feel free to email us at hello@auraandframe.com.